Nursing Spectrum: Reach Out and Nurse Someone - http://community.nursingspectrum.com/MagazineArticles/article.cfm?AID=6873 Article describing the skills necessary for telephone triage nursing, from a nurse active in the specialty.
Telehealth: Issues For Nursing - http://www.ana.org/readroom/tele2.htm Position statement from the American Nurses Association on the use of telecommunications in the delivery of health care services.
Hanson's Telephone Triage Nursing - http://www.geocities.com/hanson1517/NURSESINFORMATIONPAGE.html Certification information and resources.
Telephone Triage - http://www.rnceus.com/triage/triageframe.html Offers online continuing education course covering the basics of telephone triage nursing. Includes sample protocols.
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