 Control-F1 - http://www.ca.com/control-f1/ Provides enterprise solutions for live and automated support. |
 NetKeeper - http://www.netkeeper.com A leading provider of help desk, CRM, call center and network management software solutions for the LAN /WAN and Internet. |
 NetHelpDesk - http://www.nethelpdesk.com/ Helpdesk software for network support staff. Functions include fault tracking, change management, SLA, network diagrams and service status monitoring. |
 Double IS - http://www.doubleis.com/ Software enabling facility managers to track work orders, room booking, and building maintenance. |
 World Web Dynamics - http://www.worldwebdynamics.com Live Demo of help desk software, including specific offerings for school districts. |
 Acacia Help Desk - http://www.helpdesksoftware.com.au/ Features include Win32 administrator client, knowledge management, call tracking, email functionality, and system reporting. |
 Internet Software Sciences - http://www.inet-sciences.com A turn-key, customizable help desk for both IT and customer support. A free 3 user download version is available. |
 Softopia - http://www.softopia.com Offers iTrack, is a support tool used to track and resolve support calls, e-mails and user inquiries. Includes a Windows client and a web interface. |
 Surado - http://www.suradocrm.com/ Features Win32 administrator application, Web-accessible interface, client information management, and lead management. |
 The Management and Help Desk Community - http://www.helpdesking.com A portal of news, information and interactivity for both help desk software and management issues |
 Wickett Software - http://www.wickett.net Provides both local software and web-based helpdesk software with Microsoft Access and SQL integration. |
 Vertical Solutions Inc. - http://www.vertsol.com Develops and implements customer service, help desk and sales force automation software. |
 LBE Help Desk Software - http://www.lbehelpdesk.com Help desk software features include Win32 application, browser-based interface, e-mail handler, and advanced system reporting. |
 HelpTrac - http://www.helptrac.com Complete help desk and customer support system that tracks problems and solutions, prioritizes tasks, and analyzes technician efficiency. |
 ScriptLogic - http://www.helpdesksoftware.com/ The BridgeTrak Suite is versatile and scalable help desk and tracking software used to track calls, problems or software bugs/defects. Available for Windows and Web. |
 PRD Software - http://www.prd-software.com.au Provides HelpMaster Pro help desk software to log, track and resolve support issues for windows 9x/NT |