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Software
Directory > Business > Customer_Service > Software
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| (Google PR) (Alphabetical) |
| Call_Center@ (68) | CRM@ (68) | Help_Desk@ (144) |
| Related Categories: |
| Computers > Internet > Web_Design_and_Development > Hosted_Components_and_Services > Customer_Service (3) |
| Computers > Software > Marketing > Sales_and_Marketing_Productivity (151) |
  Supplies customer relationship management solutions. Focusing on customer service processes, and workforce performance. Training and consulting services. News, partners. |
Providers of CRM data integration solutions. Resource library, list of clients. Contacts. |
Software and services company focused on customer experience management. |
Provider of analytical CRM systems. Innovative companies use our software to slash sales and marketing costs. News and events. Contacts. |
Provides custom software applications and solutions for customer service, help desk, CRM, security analysis with implementation and network marketing. Company profile, products and services. Contacts. |
Customer management software for tree, lawn, and landscape companies. |
Distributor and integrator in the Benelux and France of Advanced Business Intelligence solutions, which comprise corporate performance management, olap, crm, data warehousing and web applications. |
Provides an online customer service support solution and web-based helpdesk, including knowledge base, call tracking, Dynamic FAQ, email management, live chat, and surveys. Demo. News. Contacts. |
Automated knowledge base and interactive FAQ systems intended for small businesses. |
Customer communications software based on natural language technology. |
Provides hosted, cost effective web-based customer service software. Some features include knowledge bases, email handling, and multiple site capabilities. |
Customer service applications consisting of knowledge management, web self-service, and desktop discovery tools that automate the problem resolution process. |
Featured automated FAQ system and knowledge base software. List of features, demo. |
Developer of help desk solutions. |
Multi-user system enhances self-service customer support, help desk operations, and document management applications. |
Provides a job logging, dispatch and invoicing solution. Includes time sheets, stock control, maintenance contracts. Company profile, contacts. |
Customer-centric software for the mid-market, including the HEAT help-desk and the GoldMine CRM platform. |
Two-way customer communication platform allows companies to create services and marketing campaigns that coordinate multiple channels. |
Customer relationship management with software for handling customer feedback ensuring customer retention. |
Offers software solutions that provides real-time results to your customer or employee satisfaction, opinion, and preference surveys through a standard web browser. Online demo, contacts. |
Provides real time web based Java customer support software and live help solutions. |
Web based customer service database solutions for the high-end equipment manufacturers. Automated escalation process and failure analysis reporting capabilities. |
Web-based solutions including help tickets, knowledge base, contact management, and email management. |
Developer of service-centric customer relationship management and facilities management software packages for small and medium companies. |
Provides customer experience management solutions. Areas of expertise. Services offered. Contacts. |
Offers customer service application suite that consists of incident and knowledge management, customer web self-service, and business event management tools that automate the incident resolution process. |
Provides turnkey customer feedback solutions. Product details, and company news. |
Offers enterprise feedback management system that enables medium and large sized intensive service organizations to monitor and improve customer satisfaction, retention, and loyalty by collecting customers’ feedback. |
Offering consultancy, design, programming, integration and training services, including relationship management solutions. News and contact details. |
Knowledge-empowered customer service applications that automate the problem/resolution process and make it easy for customers to find information on a firm's site. |
Features customer feedback management system to capture, monitor, and prioritize customer feedback. Also collect ideas, comments, and suggestions. |
Offers automated customer survey system that provides real-time feedback and verbatim comments about customer service or employee satisfaction. Research methodologies include post contact IVR telephone, web and email questionnaires. |
Offers web-based software to manage customer relationship and networking the CRM processes in sales, marketing and service. |
Offers an online service that allows to create and maintain a constant contact with clients, staff and associates (no website required). |
Features complaints, feedback and customer service software solutions. List of services, case studies. Contacts. |
Specializes in the development of customer relationship management (CRM) and business process management (BPM) solutions for the healthcare industry. Company profile, products and contacts. |
Offers call centre knowledge management solutions. List of products. Contacts. |
Products and services information. Features Paritor Software for the education sector: EnsembleXP.Net and SOLO. |
Provides information about customer relationship management for businesses. |
Adding CRM and business workflow automation for customer service oriented enterprises to improve the corporate performace. |
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